These Terms of Service (the "Terms") are a binding agreement between you and Alaniya LLC, an Illinois limited liability company doing business as "Hauliner" ("Hauliner", "we", "us"). They govern your use of the Hauliner website, mobile application, and related services (together, the "Service").
By creating an account, starting a subscription or free trial, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Plain-English summary (not a substitute for the Terms): Hauliner is a documentation and invoicing tool. It helps you build detention and accessorial invoices backed by telematics data. It does not guarantee that any broker or shipper will pay, it does not collect money for you, and you are responsible for the accuracy of every invoice you send. Disputes are resolved by individual arbitration.
Hauliner generates invoices and supporting documentation (including GPS/telematics proof blocks) for detention, TONU, layover, lumper reimbursement, and similar accessorial charges arising from motor carrier operations.
The Service is intended solely for business use by motor carriers, owner-operators, dispatchers, and fleets. It is not offered for personal, family, or household purposes.
Hauliner is not:
Detention, TONU, layover, and similar charges are negotiated business practices governed by your agreements with brokers and shippers and are not mandated by federal law. Hauliner does not guarantee that any invoice generated with the Service will be accepted or paid.
You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a company, you represent that you are authorized to bind that company, and "you" includes that company.
You are responsible for the security of your account credentials and for all activity under your account. Notify us promptly of any unauthorized use.
The Service is offered on paid subscription plans (e.g., Solo and Fleet) as described at hauliner.com. Prices, features, and plan tiers may change; changes take effect at your next renewal after reasonable notice.
New subscribers receive a free trial (currently 2 months). We will clearly disclose before you start the trial when it ends and what you will be charged afterward. If you cancel before the trial ends, you will not be charged.
Subscriptions renew automatically for successive periods at the then-current price until cancelled. You may cancel at any time, and cancellation takes effect at the end of the current billing period. Subscriptions purchased in the iOS app are managed and cancelled in your Apple ID subscription settings; subscriptions purchased on the web are cancelled in your account settings or by emailing us.
If you subscribe through Apple's App Store, billing, renewal, cancellation, and refunds are handled by Apple under Apple's terms. We do not control Apple's refund decisions.
Except where required by law or by the platform through which you purchased, fees are non-refundable and there are no credits for partial billing periods.
You retain all rights to the data you submit to the Service — load details, rates, times, broker contacts, company information, and connected telematics data ("Your Content"). You grant us a limited license to host and process Your Content solely to provide the Service.
The Service calculates amounts from inputs you provide (rates, free-time windows, times) and from data pulled from your telematics provider. You are solely responsible for reviewing every invoice before sending it and for ensuring that it is accurate, consistent with your rate confirmation and broker–carrier agreement, and lawful. You — not Hauliner — are the issuer of every invoice generated with the Service.
If you connect a telematics provider (e.g., Samsara or Motive), you represent that you are authorized to access and use that account and its data. Telematics providers are third-party services governed by their own terms; we are not responsible for their availability or the accuracy of their data. Samsara, Motive, and other names are trademarks of their respective owners; Hauliner is not affiliated with or endorsed by them.
If you subscribe to a Fleet plan, you may add drivers and view driver-level activity, including location-derived data (geofence entry/exit times, dwell times, coordinates). As the fleet account owner, you are responsible for providing any notices to, and obtaining any consents from, your drivers that are required by applicable law (including state employee/contractor privacy and monitoring laws) before connecting their data to the Service. You will indemnify us for claims arising from your failure to do so.
You agree not to:
We may suspend or terminate accounts that violate this section.
The Service, including its software, design, templates, and content (excluding Your Content), is owned by Hauliner and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription. Feedback you provide may be used by us without restriction or compensation.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR UNCOLLECTED DETENTION OR OTHER ACCESSORIAL CHARGES, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) US $100.
Some jurisdictions do not allow certain limitations; in those jurisdictions the limitations apply to the fullest extent permitted.
You will defend and indemnify Hauliner and its owners, officers, and contractors against claims, damages, and expenses (including reasonable attorneys' fees) arising from: (a) invoices or documents you send using the Service; (b) Your Content; (c) your violation of these Terms or applicable law; or (d) your failure to obtain driver notices or consents under Section 5.
Please read this section carefully. It requires individual arbitration of disputes and waives jury trials and class actions. You may opt out within 30 days.
Before filing a claim, you agree to email us at alaniya.llc@gmail.com with a description of the dispute and give us 30 days to resolve it informally.
Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, and may be conducted by videoconference or, if an in-person hearing is required, in Illinois or another mutually agreed location. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.
Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS. EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL.
You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms, stating your name, account email, and that you opt out of arbitration. Opting out does not affect any other provision of these Terms.
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws rules. For matters not subject to arbitration, the state and federal courts located in Illinois will have exclusive jurisdiction, and each party consents to venue there.
If you downloaded the app from Apple's App Store, the following also applies: these Terms are between you and Hauliner only, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to furnish maintenance or support for the app. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, or consumer protection claims, or third-party claims that the app infringes intellectual property rights. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access for violation of these Terms, for non-payment, or if we discontinue the Service (with reasonable notice and a pro-rata refund of prepaid fees in the case of discontinuation). Sections that by their nature should survive termination (including Sections 4.2, 8–12) survive.
We may update these Terms from time to time. If a change is material, we will notify you (e.g., by email or in-app notice) at least 14 days before it takes effect. Continued use of the Service after the effective date constitutes acceptance. Changes do not apply retroactively to disputes that arose before the change.
These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be sent to your account email.
Questions about these Terms: alaniya.llc@gmail.com